Privacy Notice

The type of personal information we collect

We currently collect and process the following information:

• Name
• Postal Address
• Telephone Numbers
• E-mail Address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Requests to be kept informed of activities, updates and opinions sought.
• Volunteer and Patron expressions of interest and donations.
• Opinion responses.
• 100 Club membership

The above may be using paper forms, electronic forms on the website or e-mails.

Local Giving is used as a fundraising platform.  In addition to donation amount, donor name and e-mail is provided to us by Local Giving where your permission has been given to them. 

We use the information that you have given us in order to:

• Maintain records of contact details for Patrons, Volunteers and newsletter/update recipients.
• Send e-mails regarding activities and updates and opinion requests.
• Maintain details of donations.
• Process opinions sought.
• Administer the 100 Club.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• Your consent. If consent has been given you are able to remove your consent at any time. You can do this by contacting the GDPR contact detailed at the end of this privacy notice.
• Administration requirements of the Hub and associated activities (contract and/or legitimate interest).
• Any legal requirements identified such as evidence of consent or maintaining financial records.

 How we store your personal information

Your information is securely stored physically and electronically in the homes of the steering committee members.  It may also be stored on a secure server in the cloud.

E-mail lists and e-mails are stored securely on the e-mail provider (e.g g-mail) server.

We keep your contact details for as long as you are a Patron, Volunteer, member of the 100 Club, or have given consent to be contacted with news, activities and requests for opinions.  We will then dispose of your information by electronic deletion including from e-mail lists and shredding of paperwork.

Opinion records are anonymised when details of the individual providing the opinions are not needed for further contact.

Donation and 100 Club winner details are kept as required by statutory requirements.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact Maggie James by e-mail on nortoncommunitytrust@gmail.com or calling 01544 267109 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by contacting NCT GDPR contact Maggie James by e-mailing nortoncommunitytrust@gmail.com or calling 01544 267109.

You can also complain to the ICO if you are unhappy with how we have used your data.  The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk